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Privacy Policy

Ceylon Coconut Company (Private) Limited (hereinafter referred to as "CEYLON COCONUT COMPANY" "us" "we" or "our") is committed to respect your privacy and to comply with any applicable data protection and privacy laws. The Privacy Policy applies to all Customers and Users (collectively referred to as "Users"). In addition this Privacy Policy applies to all products and services provided by www.ceyloncoconutcompany.lk (hereinafter referred to as the "Site"). 

Users can be assured that we will use your personal information only to support your continuing relationship with CEYLON COCONUT COMPANY. We are providing this Privacy Policy to help you understand how we collect, use and protect your information when you visit and/or order products through the Site. Please read the following policy to understand how your personal information will be treated as you make full use of the Site. This Privacy Policy should be read in conjunction with the terms and conditions of use for www.ceyloncoconutcompany.lk 

Information Collection

We collect and store information about you to better enable a more intuitive and customized online experience. 

Transactional and Communication related information

This is the information that is required when you register on the website, as well as the information required for shipping or customer service. Communication information refers to information you choose to share such sign-up for newsletters, promotions and content sharing on social media channels. 

  • Registration information : When you sign up for www.ceyloncoconutcompany.lk , you are required to provide information such as your name, email address, and phone number.
  • Information you choose to share : Your information also includes the information you choose to share via social media sites such Facebook and Twitter, such as when you post a status update, upload a photo, or comment on a friend's story.
  • Information others share about you : We may receive information about you via social and offline competition's that we conduct on a regular basis. This information will be used by us to help us profile and target better offers to you. 

We also receive other types of information about you:

  • We receive data from the computer, mobile phone or other device you use to access www.ceyloncoconutcompany.lk, including when multiple users log in from the same device. This may include your IP address and other information such as your location, type of sites and pages visited etc.
  • We receive data whenever you visit a website that is connected, affiliated or runs on the www.ceyloncoconutcompany.lk platform.
  • Sometimes we get data from our advertising partners, agencies, activation partners etc., which tells us where you connect to us from and how we can connect with you. 

Usage of Data

CEYLON COCONUT COMPANY reserves the right to use and share information received and stored for marketing campaigns conducted for CEYLON COCONUT COMPANY and its Affiliates. 

Data Security

We use a number of mechanisms (encryption, passwords, physical security) to protect the security and integrity of your personal information against unauthorized access and disclosure. Unfortunately, no data transmission over the internet can be guaranteed to be completely secure. So while we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure. 

Usernames and User IDs

A username is your unique ID www.ceyloncoconutcompany.lk uses to identify you. You are free to browse the site without registering for a user ID as well. 

Your user ID and password must be kept secure at all times to avoid online impersonation 

Deleting and deactivating your account

If you want to stop using your account, please send an email to support@ceyloncoconutcompany.lk with your request. 

Cookies, pixels and other similar technologies

Cookies and pixels are small pieces of data that are stored on your computer, mobile phone or another device. 

We use these to

  1. Understand your use of www.ceyloncoconutcompany.lk
  2. Understand how you use the internet, search and discover other products and services
  3. Enable more features and store information about you
  4. Monitor and understand the use of our products and services; and
  5. As a means of providing security for you and other users 

Most companies on the web use cookies (or other similar technological tools), including our advertising and Platform partners. For example, our Platform partners, advertisers or Page administrators may use cookies or similar technologies when you access their apps, ads, Pages or other content. 

Contact Points 

Who to contact for any disputes or resolution

For any disputes regarding our use of data and data privacy please contact: 

SUPPORT SERVICES

Ceylon Coconut Company (Pvt) Ltd.,

support@ceyloncoconutcompany.lk 

 

Responding to legal requests and preventing harm

We may share your information based on legal requests and official sanction to prevent harm, crime or as part of an official investigation. Information shared will be your login details, type and nature of online transactions, payment methods and financing arrangements if any. 

Notifications and Other Messages

We will send you notifications via email or SMS upon your subscription to such content. You are free to unsubscribe to such content by selecting the unsubscribe option in your account settings 

Third Party Content

CEYLON COCONUT COMPANY products (when applicable) are sourced from trusted local/ global suppliers and made available for purchase online. Accordingly, CEYLON COCONUT COMPANY has limited editorial control over such content. 

Neither CEYLON COCONUT COMPANY nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content, nor its merchantability or fitness for any particular purpose. CEYLON COCONUT COMPANY neither endorses nor is responsible for the accuracy or reliability of any opinion, advice, or statement made on the Website by anyone other than authorised CEYLON COCONUT COMPANY employee spokespersons while acting in official capacities. Under no circumstances will CEYLON COCONUT COMPANY be liable for any loss or damage caused by an user's reliance on information obtained through the Website. It is the responsibility of user to evaluate the accuracy, completeness, or usefulness of any information, opinion, advice, etc., or other content available through the Website. 

The Website may contain links on occasion to third party Web sites maintained by other content providers. These links are provided solely as a convenience to you and not as an endorsement by CEYLON COCONUT COMPANY of the contents on such third-party sites and CEYLON COCONUT COMPANY hereby expressly disclaims any representations regarding the content or accuracy of materials on such third-party Web sites. If a user decides to access linked third-party Web sites, user does so at its own risk. 

Account Suspension / Termination

CEYLON COCONUT COMPANY may suspend or terminate a user account at any time. Without limiting the foregoing, CEYLON COCONUT COMPANY shall have the right to immediately terminate any passwords or accounts of User in the event of any conduct by User which CEYLON COCONUT COMPANY, in its sole discretion, considers to be unacceptable, or in the event of any breach by User as per the Terms and Conditions defined.  

Indemnification

User agrees to defend, indemnify and hold harmless CEYLON COCONUT COMPANY, its subsidiaries and Business Associates, and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys' fees, arising out of the use of this Website by the User. 

Access requests

You may edit / delete / modify personal information provided to CEYLON COCONUT COMPANY as part of our daily operations. 

Change of Control

If the ownership of our business changes, we may transfer your information to the new owner so they can continue to operate the service. But they will still have to honour the commitments we have made in this Privacy Policy. 

Notice of Changes

If we make changes to this Privacy Policy we will notify you (for example, by publication on the www.ceyloncoconutcompany.lk homepage under "privacy policy. We will also provide you the opportunity to comment on this change within 7 days of the policy being updated.